The power component to plug the wire harness in was missing
I had to use the one off my broken one
Not very good QA/QC
Really unfortunate that I had to fight and threaten legal action to get a favorable and timely response to my issue
Hi Octavio, we're sorry to hear about your experience. We strive to provide prompt service and will review your feedback to improve. Please be aware that all claims require manufacturer approval. As mentioned previously, we do not have control over their processing times, though we handle our portion of the process as quickly as possible.
If you would like to provide feedback regarding the delay, you may reach out directly to LG with the message you sent to us.
perfection and fast delivery
Arrived quickly and was exactly as advertised
arrived in good working order. the packaging was a little sketch and I was worried it may have gotten damaged but all is well.
The part arrived earlier than expected.
Exactly what has been ordered.
Livraison rapide, exactement le bon produit. Service après vente extra. Que nous ayons pu commander par shop a grandement facilité le processus et nous a mis en confiance
Part was shipped and received in perfect condition and works! Thanks so much for your help and for shipping to the US. Hopefully things will turn around between our countries and you won't have to charge a tariff fee. Very frustrating for us all!!!
Part shipped fast, genuine part, fit and performs flawless, all gd, happy wife
purchased this in april of 2025,
it has lasted to the end of September 2026, now it allowing grease into the washer tub, which is why I needed it in the first place.
used in a small household, light loads.
Would have expected a much longer life span
Very good customer service, fast shipping works perfectly.
i received the wrong part and would like to return but i can’t get a reply from customer service
Oven element came as described. Shipping was quick. A pleasant experience.
Excellent worked like a charm! Customer service was great
I had to heavily modify it to fit the oven.
According to my research it was the correct part # and it looked right in the picture but it was way too narrow. Looked nice out of the box, correct voltage and wattage. Works well despite the modifications.
Unknown why it was the wrong part. I googled based on the model number and this was the right part apparently. 2* to reflect the disappointment in the fitment but thats not a judgement against the quality of the element as such.
Exact item as described an original
It was perfect, i had my dishwasher repared . And the delivery was fast.
Great service !
Thank you
Faste delivery, parts OEM
Great supplier
Swap out worked perfectly. No instructions included but Plenty of Youtube videos to guide through it in ~10mins